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wg22 keeps your account data handled with care — what we collect, why we collect it, and how you can review or update it is all set out here. Access to this platform depends on your local law and eligible regions.
When you open an account with wg22, we collect the information needed to run that account — your registration details, device identifiers, session activity and transaction records. If you use Rocket or Upay to fund your wallet, those transaction references are logged against your account for record-keeping and to help resolve any payment queries you raise. We do not sell your personal information to third parties for their own marketing purposes. Data we hold is used to operate your account, verify your identity where required, process wallet movements, and respond to support requests you send us. Cookies and similar tracking tools are used on the site to keep your session active and to understand how pages are navigated; you can adjust browser-level cookie settings at any time. Retention periods vary by data type: account registration data is held for as long as your account remains open and for a period after closure as required by applicable rules. Transaction records tied to Rocket and Upay payments are kept for compliance with applicable financial record obligations. Where our site is accessed, eligibility and applicable obligations depend on your local law and the eligible regions from which access is permitted.
This policy covers data we collect and process directly through the wg22 platform, including account creation, wallet activity and support interactions. It does not extend to third-party services that operate independently once you leave our domain. Understanding the boundary helps you know which entity to contact when a data question arises.
Any personal data tied to your login credentials, session history and device identifiers falls within this policy. We process this data to keep your account functional and to confirm identity when account changes are requested.
Records of wallet movements — including those made through Rocket and Upay — are covered here. These logs are held in your account history and are accessible to you through the transaction section of your account dashboard.
Data generated when you browse game lobbies or navigate site pages is captured through cookies and analytics. This policy governs that data. You can review our cookie use and adjust preferences through your browser settings.
If you follow a link to an external service or use a payment provider's own app interface, that provider's separate privacy terms apply. We do not control what those services collect, and their data practices fall outside the scope of this policy.
You have real, actionable choices over the data we hold about you. Reviewing your account details is straightforward — log in and open the account settings area where your registered name, contact information and linked wallet details are displayed. If something is incorrect, you can update it directly from that screen or send a correction request to our support team. For questions about what specific data we hold on your account, you can submit a written request through our support channel and we will respond with what is on record. If you believe data has been processed in a way that does not align with this policy, you can raise that as a formal concern. We take those queries seriously and will confirm receipt and next steps when we get your message. Where applicable local law grants additional rights — such as the right to request deletion — availability depends on the eligible region from which you are accessing the platform.
Log in to your wg22 account and open the account settings page. Your registration data, linked payment methods such as Rocket or Upay, and session history are visible there without contacting support.
If your registered name, contact number or wallet reference is wrong, update it directly in account settings or send a correction request via our support route. We will confirm when the change is applied.
Send a written request through the support channel asking what personal data is recorded against your account. We will set out what is held and why, as clearly as we can within a reasonable response window.
If you think data has been handled incorrectly, flag it through our support contact. We will acknowledge your concern, investigate and follow up. Applicable rights vary by local law and eligible region.
Privacy questions deserve a clear answer, not a runaround. Below are the contact routes available for policy-related queries. Use the channel that suits your situation — account-linked questions are handled faster when you include your registered contact detail in the message.
Open the live chat widget visible on the wg22 site to raise a policy or account data question in real time. Have your account details ready so the team can locate your record without delay.
Send a written privacy query to the support email address listed on the wg22 contact page. Written requests are useful when you need a documented response about what data we hold or how it is used.
The help section inside your signed-in account area covers common data and privacy questions. Check there first — many correction and access requests can be started directly from that page without contacting support.
We apply several layers of care to how your information is stored and used on wg22. Account credentials are held securely and are not shared with unrelated third parties. Cookies keep your session active across devices so you do not lose your place when switching from mobile to desktop. Retention is tied to account status and applicable rules — data is not kept longer than necessary.
Cookies on wg22 serve session continuity and basic analytics. You can manage or block cookies through your browser settings at any time. Blocking certain cookies may affect how your account session behaves across devices.
Your account credentials and linked wallet references — including Rocket and Upay details — are stored with access controls in place. We do not share credential data with unrelated parties, and account changes require identity confirmation through the steps shown in your settings.
Account registration data is held while your account is active and for a period after closure, as required by applicable rules. Transaction records linked to payment activity are retained in line with financial record obligations relevant to eligible regions.
When this policy changes, the updated version is published on this page with the revision date shown at the top. Continuing to use the account after a policy update means you have had the opportunity to review the changes. Contact support if you have questions about any revision.
These are the questions we hear most often about how wg22 handles your data. If your question is not covered here, send it through the support channel and we will respond directly.
We collect the registration details you provide — name, contact information and any linked wallet references such as Rocket or Upay. We also log device identifiers, session activity and transaction records needed to run your account and respond to support requests you raise.
We do not sell your personal data to third parties for their own marketing. Data may be shared only where necessary to operate your account — for example, with payment processors when a wallet transaction is carried out. Third-party services you access independently have their own privacy terms.
Log in and open your account settings page — your registered details and linked wallet information are displayed there. For a fuller account of what we hold, send a written request through live chat or the support email and we will set out the records on file.
Yes. Corrections to registered details can be made directly in account settings or requested through support. Deletion rights depend on applicable local law and your eligible region. Contact our support channel to raise a deletion request and we will confirm what is possible under current applicable rules.
Cookies on the site keep your session active and help us understand page navigation. You can adjust or block cookies through your browser settings at any time. Note that blocking session cookies may affect account continuity when you switch between mobile and desktop access.
Account data is held while your account is open and for a period after closure as required by applicable rules. Transaction records, including those from Rocket and Upay wallet activity, are retained in line with financial record obligations that apply to eligible regions.