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These terms set out how your wg22 account works, what we expect from you, and what you can expect from us — covering everything from how you access the platform to how transactions through Rocket and Upay are handled. Access and eligibility depend on your local law and eligible regions.
By opening and using a wg22 account, you agree to the terms on this page. They apply to everything you do on the platform — logging in, placing activity, depositing through Rocket or Upay, and reaching our support team. These terms are the baseline for every interaction between you and us. We update these terms when our services change or when applicable rules require it. When we do, we notify you through your account or via the contact address on file. Continued use after a notified update means you accept the revised terms. If anything here is unclear, our support team is the right place to ask — not a third-party forum. Eligibility to use wg22 depends on the laws and regulations in your region. It is your responsibility to confirm that accessing this platform is permitted where you are. We do not make that determination for you, and nothing on this page constitutes legal advice for your jurisdiction. Where local law restricts access, these terms do not override that restriction. Payments processed through Rocket and Upay are subject to both these terms and the individual rules of those payment services. Disputes over a transaction should be raised with our support team first before escalating to a payment provider.
Understanding the boundaries of this policy helps you know where to look when something comes up. These terms govern your direct relationship with wg22 — your account, your activity on the platform, and the support routes we publish.
All rules around creating, verifying and accessing your wg22 account fall under these terms. This includes how you log in, how account security works across devices, and what happens if your access is restricted or suspended at our discretion or at your request.
Deposits and withdrawals processed through supported payment methods — including Rocket and Upay — are governed by these terms alongside the individual rules of those payment providers. We are responsible for the platform side of any transaction; the payment provider is responsible for their own network.
All content published on this platform — game titles from our studio partners, promotional notices in your account area, and policy pages like this one — falls within the scope of these terms. We own or licence everything you see here; you may not copy, redistribute or misrepresent it.
External services linked from or integrated into wg22 — such as payment gateways or game studio software — operate under their own separate terms. We do not control those third-party rules, and these terms do not cover disputes arising solely from a third-party service's own conduct.
These terms are not one-sided. You have clear, practical options available to you, and we have set up account and support routes to make exercising them straightforward. Your account dashboard holds a record of your transaction history — deposits, withdrawals, and any adjustments — which you can review at any time after logging in. If a record looks incorrect, you can raise a correction request through our support channels rather than waiting for a scheduled review cycle. Account detail changes — such as your contact address or linked payment method — can be requested through the account settings section; follow the fields and verification steps shown there. For questions specifically about how these terms apply to your situation, our support team is the right first stop. We aim to handle policy questions through the same routes as account queries — there is no separate legal contact queue. Escalation steps, if needed, are described in the support section of this page.
Log in and open the transaction history section of your account to see a full record of activity. This is the authoritative source for your deposit and withdrawal history, including payments made through Rocket or Upay.
Account details — including your registered contact information and linked payment method — can be updated through the account settings page. Follow the verification steps shown in those fields; changes take effect once confirmed.
If you have a question about what these terms mean for your account specifically, contact our support team through one of the routes listed on this page. Provide your account reference so we can respond with accurate, account-specific information.
Account access issues, transaction disputes and eligibility questions can all be raised through our published support routes. We review each request individually; we do not apply automated blanket decisions without a review step.
If these terms raise a question you cannot answer from this page, here are the routes we publish for direct contact. Use the channel that matches your situation — account queries and transaction questions each have a clear path.
Open the chat widget from any page on the wg22 platform. This is the fastest route for account access questions and transaction queries. Have your account reference ready when you start the conversation.
For written queries about these terms — including requests to correct account records or escalate a transaction dispute — send your question to the support email address published in the site footer. Include your account reference in the subject line.
The help section inside your logged-in account area covers the most common questions about these terms, transaction rules and account management steps. Check there first for policy-related questions before opening a support ticket.
Knowing how we operate behind the terms gives you a clearer picture of the platform you are using. Here is how we approach the key areas this policy covers.
Information you provide — including the details linked to your Rocket or Upay payment method — is held and used only for the purposes described in these terms and our privacy policy. We do not sell account data to third parties. Access to your data is restricted to the teams that need it to operate and support your account.
We use cookies to keep your session active across devices and to remember account preferences such as your preferred payment method. You can manage cookie settings through your browser. Disabling essential cookies may affect how the account section of the platform functions on your device.
Your account is protected by the credentials you set at registration. We recommend keeping your login details private and reviewing your account activity regularly through the transaction history page. If you notice activity you do not recognise, contact support immediately through the live chat route.
You can request a review of the data we hold on your account, or ask us to close your account, through our published support routes. We process these requests in line with the obligations described in our privacy policy. Response timelines depend on the nature of the request and any outstanding account activity.
The questions below cover what we hear most often about how these terms work in practice. If your question is not answered here, our support team can help.
Yes. All transactions processed through Rocket and Upay on this platform are covered by these terms on the wg22 side. Each payment provider also has its own rules that apply to the network side of the transaction. In a dispute, we review our platform records first, then coordinate with the payment provider if needed.
We notify you of material changes through your registered contact address or via a notice in your account area before the update takes effect. Continuing to use wg22 after that notification means you accept the updated terms. You can always contact support if you want to understand what changed before deciding to continue.
Eligibility depends on the laws and regulations where you are located. These terms do not constitute legal advice, and we are not able to make that determination on your behalf. If you are unsure whether access is permitted in your region, we recommend checking with a local legal resource before opening an account.
Yes. Your transaction history — including all deposits and withdrawals processed through Rocket, Upay or other supported methods — is available in the account dashboard after you log in. This record is your authoritative reference for any transaction query. If a record appears incorrect, raise it with our support team directly.
Start with our live chat or email support route and provide your account reference alongside the transaction details in question. We review platform records first. If the issue involves the payment provider's network rather than our platform, we will guide you on the next step for that provider after our review is complete.
Yes. You can request account closure and a review of the data we hold through our published support routes. We process these requests in line with our privacy policy. If there is outstanding account activity at the time of the request, that may affect the timeline. Contact support with your account reference to start the process.